IRD Admits Payment Problems

June 27, 2018

The Inland Revenue Department admits its computer system isn't going to cope automatically with a $60-a-week payment for new parents beginning on Sunday.

 

It means staff will have to manually put in the details of parents in line for the Best Start payment, which is part of the Government's flagship Families Package, to ensure they don't miss out.

 

The Public Service Association said this is just the latest in what has been a "hugely disruptive and emotionally stressful" time for its members, who have just voted to take strike action next month, according to national secretary Glenn Barclay.

 

In a statement to RNZ, the IRD said it has chosen to manually process Best Start applications for the first few weeks of July because of the timing of the implementation.

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