Flexible Hours at Dog Pound

July 10, 2018


Horowhenua  owners  of  impounded  dogs  can  now  make  an  appointment  to  collect  their  pets  at  any time  between  8am  and  4pm,  Monday  to  Friday. 


Previously,  dog  owners  were  obliged  to  collect  impounded  dogs  between  12.30  and  1:30pm or between  3:30  and  4pm. 


Horowhenua  District  Council  Compliance  Manager,  Vai  Miller, says  meeting  those hours was a struggle  for  some  owners. 


“The  new  appointment-based  system  offers  a  more  flexible  service.  People  can  now  arrange  to collect  impounded  dogs  at  a  time  that  better  suits  their  needs,” she  said. 


Mrs  Miller  said  the  change  also  improves  safety. 


“With  appointments,  Council  can  ensure  there  are  always  two  Animal  Control  officers on  site  during the owner’s visit,  and  coordinate  for  dogs  to  be  released  outside  the  dog  pound  gates if necessary.”


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